Privacy and Cookie Policy
1. General Information
La Terre Etoilée, located in Belgium, is responsible for the processing of personal data as outlined in this privacy policy.
Contact Information:
La Terre Etoilée
Belgium
Email: contact@la-terre-etoilee
2. Personal Data We Process
La Terre Etoilée processes your personal data because you use our services and/or because you provide this data to us yourself. Below is an overview of the personal data we process:
- First and last name
- Address details
- Phone number
- Email address
- Payment details (such as credit card or bank account information)
- Other personal data you actively provide, for example, in correspondence or via a reservation request
3. Purpose of Processing Personal Data
La Terre Etoilée processes your personal data for the following purposes:
- To handle your booking and reservations
- To process payments and manage financial transactions
- To communicate with you via email or phone if necessary to provide our services
- To provide goods and services at your location
- To comply with legal obligations, such as data required for tax purposes or financial reporting
4. Retention Period for Personal Data
La Terre Etoilée retains your personal data no longer than strictly necessary to achieve the purposes for which the data was collected. We apply the following retention periods for the following categories of data:
- Personal data: 7 years (legal retention period for administrative data, including financial data)
- Payment details: 7 years (due to legal financial reporting obligations)
- Contact details: 2 years after the last contact
5. Sharing Personal Data with Third Parties
La Terre Etoilée only shares your personal data with third parties when this is necessary for the performance of our contract with you, to process payments, or to comply with a legal obligation. We enter into a data processing agreement with companies that process your data on our behalf to ensure the same level of security and confidentiality for your data.
6. Cookies and Similar Technologies
La Terre Etoilée uses only technical and functional cookies, as well as analytical cookies that do not infringe upon your privacy. A cookie is a small text file stored on your computer, tablet, or smartphone upon your first visit to this website. The cookies we use are necessary for the technical operation of the website and your ease of use. You can opt-out of cookies by adjusting your internet browser settings to prevent it from storing cookies. You can also delete any previously stored information through your browser’s settings.
7. Accessing, Modifying, or Deleting Data
You have the right to access, correct, or delete your personal data. Additionally, you have the right to withdraw any consent you have given for the data processing, object to the processing of your personal data by La Terre Etoilée, and the right to data portability. This means you can submit a request to us to send the personal data we hold about you in a digital format to you or to another organization you specify. You can submit a request for access, correction, deletion, data transfer of your personal data, or withdraw your consent or object to the processing of your personal data by sending an email to contact@la-terre-etoilee.
8. How We Secure Personal Data
La Terre Etoilée takes the protection of your data seriously and takes appropriate measures to prevent misuse, loss, unauthorized access, unwanted disclosure, and unauthorized modification. If you believe that your data is not properly secured or there are indications of misuse, please contact us at contact@la-terre-etoilee.
9. Changes to This Privacy Policy
La Terre Etoilée reserves the right to make changes to this privacy policy. Therefore, it is advisable to regularly review this policy to stay informed of any changes.